Shop Frequently Asked Questions
Do you have a catalog?
No, we do not have a printed catalog. We have over 2500 items on our website and a printed catalog would be much too large. You can use our website as a catalog and order by Phone, by Mail, or Online.
Do you have a physical store?
Not any longer. We did have a location in Smithville, NJ. However that location is now closed.
How much is shipping?
Orders over $75 get free ground shipping (continental US only). For orders under $75, shipping costs are calculated in real time by UPS. It all depends on what you order and where it is going. To calculate your shipping costs, add the items to the shopping cart and use the Shipping Calculator at the bottom of the Shopping Cart page. More information is on our policies page in our shipping policies section.
Will I get my order by Christmas?
We advise ordering as early as possible to ensure you get your items in time for the holidays. However if you need to order closer to Christmas, take a look at our Holiday Shipping Guide for ship times and tips.
What is your Return/Exchange Policy?
Please see our Policies Page for that information.
Do you offer Gift Certificates?
Yes we do. Please visit our Gift Certificates section for that information.
Can I pay by check or money order?
Yes you can. Details can be found on our Policies Page.
No, we do not have a printed catalog. We have over 2500 items on our website and a printed catalog would be much too large. You can use our website as a catalog and order by Phone, by Mail, or Online.
Do you have a physical store?
Not any longer. We did have a location in Smithville, NJ. However that location is now closed.
How much is shipping?
Orders over $75 get free ground shipping (continental US only). For orders under $75, shipping costs are calculated in real time by UPS. It all depends on what you order and where it is going. To calculate your shipping costs, add the items to the shopping cart and use the Shipping Calculator at the bottom of the Shopping Cart page. More information is on our policies page in our shipping policies section.
Will I get my order by Christmas?
We advise ordering as early as possible to ensure you get your items in time for the holidays. However if you need to order closer to Christmas, take a look at our Holiday Shipping Guide for ship times and tips.
What is your Return/Exchange Policy?
Please see our Policies Page for that information.
Do you offer Gift Certificates?
Yes we do. Please visit our Gift Certificates section for that information.
Can I pay by check or money order?
Yes you can. Details can be found on our Policies Page.
